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Call Handling That Produces Intake-Ready Documentation
SerVoice answers calls, prioritizes urgent ones, and turns conversations into clear intake documentation — so your team doesn’t have to write notes after every call.
Critical Call Alerts
Urgent calls are flagged immediately so nothing critical gets buried.
Common questions are handled automatically so your team isn’t interrupted all day.
Communicate clearly with callers in both English and Spanish
Routine Inquiries, Handled
Bilingual Support
Introducing a Smarter Way to Handle After-Hours Calls
SerVoice helps home care agencies stay responsive 24/7 without overwhelming their teams. Calls are answered, urgent needs are prioritized, and every conversation is captured and summarized into clear intake documentation.
That means fewer missed details, fewer follow-ups, and no more typing notes after calls.
Clear Call Summaries
After every call, your team receives a clear summary and structured intake details — so nothing gets lost.
Proactive Call Triage
SerVoice intelligently filters every incoming call, separating routine inquiries from urgent needs — so your staff only steps in when it truly matters.
About Servoice
SerVoice was built for home care agencies that are overwhelmed by calls — nights, weekends, and during growth periods.
It handles routine inquiries, flags urgent needs, and turns conversations into clear, usable intake documentation.
The result: fewer interruptions, more consistent notes, and less admin stress for your team.
Key Benefits
Smart Call Filtering
Automatically separate urgent calls from routine inquiries — only the right calls reach your team.
Stay HIPAA-Ready
SerVoice is designed to keep your call handling secure, compliant, and healthcare-safe.
Reduce Admin Stress
SerVoice answers routine calls automatically, filtering non-urgent inquiries so your team can stay focused on care.
Eliminate After-Call Note Writing
Intake and interview calls are automatically captured and summarized, so your team doesn’t have to write notes after every call.
How it works
Transforming home healthcare with 24/7 support, smart triage, and urgent call management.
Calls are answered
Calls are handled and routed so urgent needs get attention first.
The conversation is captured
Intake and interview calls are recorded so nothing is missed.
After the call, you get a clear summary and structured documentation — ready to use or share.
You receive clean intake notes
Servoice has transformed our communication, allowing us to focus on patient care without interruptions.
Popular Home Care Agency, Jonesboro AR
The Spanish support alone would make this worth it for us.
Case Manager, Jonesboro AR
★★★★★
★★★★★
What Home Care Agencies are Saying
About us
I’m Marjorie Ivy — a graduate of Georgia Institute of Technology, a former software engineer, and someone who’s worked closely with care providers.
Through my experience in tech and in supporting home care operations, I kept hearing the same thing from agency owners: “We’re drowning in calls — nights, weekends, all hours — and we’re burning out.”
That’s why I created SerVoice — a call assistant designed for the unique pressures of home care. It screens and handles routine inquiries, flags urgent ones, and ensures you’re not missing what matters most.
We’re now piloting with forward-thinking agencies who want to reduce burnout and improve responsiveness without adding headcount. I’d love to support your team next.
We are a proud member and partner
Get In Touch
Contact us to learn how Servoice can transform your healthcare communication and improve patient care.